Aerospace Diary

Neelam Mathews Feb 14, 2013 Singapore Airlines has renewed its full-content distribution agreement with Sabre Travel Network, meaning all Sabre-connected travel agents will continue to have access to all Singapore Airlines’ fares, schedules and inventory. With this agreement, Sabre will also support Singapore Airlines’ growth through increased global distribution system (GDS) media marketing by building awareness through marketing promotions and campaigns through Sabre GDS.

Neelam Mathews Dec 12, 2012 Bangkok Airways is further investing in technology to improve its passengers’ experience, confident the strategy will keep it ahead of the competition. The airline recently renewed its technology partnership with Sabre Airline Solutions, extending its use of the SabreSonic Customer Sales and Service (CSS) system. It first signed a technology deal with Sabre in February 2003. “Our immediate focus is on enhancing passenger experience and growing revenues, and we believe one of the key ways to achieve this is through airline retailing. We have been impressed with SabreSonic CSS’ latest merchandising capabilities ­­– using  industry recognized capabilities such as ATPCO OC Optional Services and Electronic Miscellaneous Document (EMD) fulfillment together with inventory controls, diverse shopping and reporting analytics. Sabre’s expertise and technology will continue to take us to the next level of growth,” said Prote Setsuwan, vice president of Ma...

Neelam Mathews Oct 10, 2012 Government-owned Mihin Lanka, a budget carrier from Sri Lanka, that will be starting a thrice weekly Colombo-Madurai flight from Dec 7, has signed a distribution deal with Sabre Travel Network, further adding to Sabre's budget airlines portfolio. The government-owned airline, which began operations in 2007, has signed up for Sabre’s Standard Connect with e-ticketing capabilities.  “In the sphere of budget travel and in an era where competition is rife, Mihin Lanka has made an impressionable impact.......I’m sure this strategic tie-up for distribution with Sabre Travel Network will enable Mihin Lanka to further extend its reach globally,” said CEO of Mihin Lanka, Kapila Chandrasena. Mihin Lanka operates its international flights from Bandaranaike International Airport and currently flies to eight destinations and code shares with Sri Lankan operated flights in the Far east, Middle East and the Indian Sub continent. “Sabre has bee...

Posted by- Neelam Mathews Sept 23, 2011 U.S JetBlue Airways says it has seen a significant improvement in customer satisfaction in how the airline handles customers when flights are cancelled or delayed, particularly during significant weather events like recent Hurricane Irene, using Sabre Airline Solutions’ Irregular Operations Reaccommodation solution. “Sabre’s reaccommodation solution was especially crucial for us during Hurricane Irene,” Rick Zeni, JetBlue’s vice president of IT Business Solution Delivery said. “The automated rebooking capabilities provided our crew members and customers with the best solution possible, so we could quickly accommodate customers based on their travel itinerary and proactively notify them of itinerary changes.” Reaccommodation solution automates the entire rebooking process, which significantly reduces the amount of manual work required by reservations and airport crewmembers, allowing them to provide more personalized services to customers...

News AWIN First Sep 01 , 2010 Neelam Mathews Philippines-based Airphil Express has renewed its partnership with Sabre Airline Solutions as its main eCommerce technology partner for five years. Airphil Express—with a fleet of 16 aircraft—flies to 28 destinations in the Philippines and will begin services to Singapore in October. Manila was recently chosen as Sabre’s regional base because of the quality of employee resources and the strategic business location. “The Philippines is located right in the heart of Asia, just four hours flying time away from major capital cities in the region,” said Steve Clampett, president of airline products and solutions at Sabre. In addition to the usual customer sales support and reservation system, the expanded contract with Sabre will allow Airphil Express to enhance offerings to include unbundled fare structures with ancillary and self-service options, says Sabre. Airphil Express earlier this year re-engaged in the market as a full-fledg...

Travel/Distribution Systems Aviation Daily Mar 22 , 2010 , p. 17 Neelam Mathews As Air India moves on its promise to cut losses and lower operating costs, it has chosen Sabre Airline Solutions to help achieve operational efficiencies. Sabre is now supplying software that tracks flight movements in real time (Sabre AirCentre Flight ) and notifies the carrier of impending operations issues before they become problems. Another program, Sabre AirCentre Crew, will help plan and manage crew operations. This encompasses planning, crew rosters and pairing. Another contract will help in making optimum usage of the fleet and assist in assignment of slots (Sabre AirVision). “Cost benefits of between 5-20% have been achieved by various airlines within the first 18 months of operation [using the programs]," says Vish Viswanathan, VP of South Asia for Sabre. A driver for awarding this bid in record time — and also an impetus for the technology investment — has been the upcoming Common...