Vistara- Where people make the difference
Neelam Mathews Aug 31, 2015 Credit- Vistara website One has got so used to a DIY culture with domestic airlines-I'm not complaining as the budget concept and what comes with it is pretty ingrained into us- that,when old fashioned service is given, it seems a bit alien. But one gets used to it in a hurry as I discovered while checking into the business class of Indian aviation's newest star, Vistara in Delhi for an early morning flight to Bangalore. Checkin was smooth and despite my meek protests not to be accompanied, I was ushered into the lounge and it felt like going back into time. So why not sit back and relax as they say? Inflight, the seat was comfy, cold towels given etc etc, and though the hand-held IFE had programs I had no affinity to, the warm flight attendant- ex KFA and Saudia-made me forget all my gripes as she patiently and honestly catered to every annoying query from me.For a journo, thats a goldmine! Yes, the Tata-SIA factor is certa...