SITA to provide passenger processing technology to San Diego International Airport

Posted by- Neelam Mathews

Jan 4, 2012

IT solutions specialist, SITA, has been selected by San Diego International Airport to provide the passenger processing technology to underpin the airport’s $1 billion dollar improvement project. 

San Diego is the eighth-largest city in the U.S and second largest in California.

San Diego’s “Green Build” is the largest project in the airport’s history and will allow it to expand from the 17 million passengers it currently serves to an estimated 33 million by 2030.

As part of this multi-year deal, SITA says it will provide a local departure control system (a boarding pass and bag tag issuing system for airlines without connection to their normal system), more than 300 information display monitors, over 100 common use self-service (CUSS) kiosks, along with 150 common use passenger processing system (CUPPS) workstations. All these will operate using the SITA AirportConnect Open platform, an integrated passenger processing solution that enables airlines to share the same ticket and gate counter computer equipment in a shared, secure and manageable environment. SITA’s AirportConnect Open is fully compliant with the new airline/airport industry CUPPS standard which has been adopted internationally, says SITA.

“Common use systems, which allow all check-in and boarding areas to be used by all airlines, are the ideal solution for an airport such as San Diego. By using SITA’s AirportConnect CUPPS platform, we will be able to use our limited space in a much more efficient way and allow more airlines to operate from here offering more choices to passengers,” Howard Kourik, Director of Information Technology at the San Diego International Airport, said:

San Diego’s terminal expansion is a joint venture with SITA, Turner Construction, PCL Construction Services Inc. and Flatiron Construction Corp. The work is due to be completed by August 2013.